All the networking in the world serves no purpose if
you do not follow up effectively with the people you meet or who re referred to
you. I’ve seen people who work hard at making contacts but whose follow-up was
so bad that the contacts were lost. Its as if they networked halfway and
completely lost sight of the potential to generate world-of-mouth business.
Follow-up letteres and phone calls set the stage for further contact. All
things being equal, the more you’re in contact with others, the more business
you’ll generate. Today, more than ever, there’s no excuse for not following up.
When I travel abroad, I plan to meet for coffee with
people I met which helps me to stay in touch with people from different countries.
Schedule “reconnection calls” regularly. Such calls
enable you to remind the new contacts who you are, where you met them, and what
you do, as well as help you stay in touch with your log-term contacts. If you
don’t follow up with a phone call or letter, you will surely lose many business
opportunities.
In my
experience, most people drop the ball here. Yet the follow-up is the most
important aspect of networking. There are two specific strategies to follow:
· First,
immediately after the event – typically the next day – you should send a
handwritten card to the people you met. Mention something from your
conversation and express your interest to keep in contact. Always include a business card in
your correspondence.
· Next, within two weeks, contact that person
and arrange to meet for coffee or lunch. This will give you the opportunity to
learn more about their business, the challenges they face, and how you could
potentially help them. This is NOT a sales call – it is a relationship building
meeting.
A Pocket Full of Business Cards
Meeting new people in person is still one of the best
ways to market your law practice. If you do a good job at this, you will
quickly end up with a desk drawer filled with business cards. But then what do
you do with them?
Timely and consistent follow-up is the key to
successful marketing. Meeting someone once is rarely enough to bring you
business -- repeated contacts are what do the trick. You always want to follow
up with prospective clients, of course, but you should also follow up with
potential referral sources.
A good referral source is someone who interacts with
your desired clients on a regular basis.
There are three avenues you might choose to follow up
with people you have met: by phone, by mail, or in person.
In this article let's look at following up by phone.
Phone
With prospective clients, you can phone them to see
how interested they are in what you do and try to set up a meeting. The meeting
might be in person or by phone. You can mail them a marketing letter, or a
brochure with a personal note. You could also call or write to refer them to
your web site or invite them to your next presentation.
The most effective way to contact clients is usually
call-mail-call. Call first to develop interest, and if you can't reach them to
set up a meeting on the first try, send them something by mail or e-mail. Then
call again to see if they are ready to take the next step.
If someone is a potential referral source rather than
a client, your best approach is to establish a reciprocal relationship. You
might call to begin getting acquainted, exchange information about yourselves
by mail, or arrange to meet in person to find out more about each other's work.
It is completely appropriate to call another business
person you have met and say, "I think we might be serving the same type of
clients; could we get to know each other better so maybe we could exchange
referrals?" Another easy and friendly way to follow up with anyone you
meet is to send a handwritten "nice to meet you" note with only your
card enclosed.
Next Monday we going to look at how to follow up by email and in person.
What is your favourite strategy to follow up? Share your knowledge.
If you want a Business Acceleration session of how you can use this in your business, please click here to schedule a call with me.
You might also like:
Networking– Who Do You Know Who…?
Are you ready to attract only the Ideal Clients?
60-minute consulting Client-Getting Strategy Session
If you want a Business Acceleration session of how you can use this in your business, please click here to schedule a call with me.
You might also like:
Networking– Who Do You Know Who…?
Are you ready to attract only the Ideal Clients?
60-minute consulting Client-Getting Strategy Session
No comments:
Post a Comment